1. Introduction
This Cookie Policy explains how Alza.hu Kft. uses cookies and similar technologies when visitors access and use the website:
www.alzahukft.com
Alza.hu Kft. respects user privacy and manages cookie usage in accordance with applicable Hungarian regulations and European data protection requirements, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable electronic communications privacy requirements.
This policy explains what cookies are, how they are used, and how visitors can manage their cookie preferences.
2. Cookie Controller Information
The website is operated by:
Company Name: Alza.hu Kft.
Registered Address: Budapest, Róbert Károly körút 54-58, 1134 Hungary
Email: repair@alzahukft.com
Phone: +36 17011111
Alza.hu Kft. is responsible for managing cookies used on this website in accordance with applicable legal requirements.
3. What Are Cookies?
Cookies are small text files stored on a visitor’s device when accessing a website.
Cookies help websites recognise user preferences, maintain website functionality, support customer interactions, and provide relevant website features.
Cookies may be:
First-party cookies, which are placed directly by Alza.hu Kft.;
Third-party cookies, which are placed by external service providers used for specific website functions.
4. How We Use Cookies
Alza.hu Kft. uses cookies for the following purposes:
Essential Cookies
Essential cookies are required for the basic operation of the website and allow visitors to use important website functions.
These cookies do not require prior consent where permitted under applicable regulations.
Examples include:
Maintaining website functionality;
Supporting service enquiry processes;
Remembering necessary website settings.
Preference Cookies
Preference cookies help remember user choices and settings when visiting the website.
These cookies are only used after the visitor provides consent through the cookie banner where required.
Payment-Related Cookies
When customers make a service reservation payment through our website, payment-related services may use cookies or similar technologies to support payment processing functions.
Payment processing services are provided by:
Stripe, Inc. and its affiliated entities
Stripe may process information through cookies or similar technologies according to its own privacy practices and applicable regulations.
Stripe-related cookies may support payment processing functions when customers choose to complete a reservation payment.
5. Cookie Consent Management
When visitors access www.alzahukft.com, a Cookie banner is displayed to allow users to manage their preferences.
Visitors may choose whether to accept non-essential cookies.
Only after a visitor clicks the “Accept” button on our Cookie banner will Alza.hu Kft. activate non-essential cookies that require consent.
Visitors may refuse optional cookies or adjust their preferences through available cookie settings.
Rejecting optional cookies does not prevent visitors from accessing essential website functions.
6. Cookie Retention Periods
Cookies are stored for different periods depending on their purpose and type.
Typical retention periods include:
Session Cookies
Session cookies are temporary and are deleted when the visitor closes their browser.
Preference Cookies
Preference cookies may remain stored for up to 12 months unless removed earlier by the user.
Payment-Related Cookies
Cookies used for payment-related purposes may be stored according to the retention periods established by the relevant payment service provider and applicable legal requirements.
Other Website Cookies
Other non-essential cookies may generally be stored for up to 12 months, unless a different period is required based on their specific purpose.
Cookie retention periods are reviewed periodically to ensure they remain appropriate for their intended use.
7. Third-Party Cookies
Some website functions may involve third-party service providers.
Third-party cookies may be placed by providers such as:
Stripe and its affiliated entities for payment-related functions.
Third-party providers manage their cookies according to their own privacy policies and applicable legal requirements.
Alza.hu Kft. does not control the individual cookie settings of external providers but ensures that third-party cookie usage on this website follows applicable consent requirements.
8. Managing Cookies Through Your Browser
Visitors may also manage or delete cookies through their browser settings.
Most browsers allow users to:
View stored cookies;
Delete existing cookies;
Block certain cookies;
Change cookie preferences.
Please note that disabling certain cookies may affect some website functions.
9. Relationship Between Cookies and Service Requests
Cookies may support website functions related to customer enquiries, service reservation processes, and payment activities.
The website service process generally involves:
Customer submitting a service enquiry through the website;
Communication regarding service requirements and pricing information;
Service reservation payment;
Appointment confirmation;
On-site plumbing service arrangement.
Cookie usage supports website operation during these activities and does not replace direct communication between Alza.hu Kft. and customers regarding service arrangements.
10. Changes to This Cookie Policy
Alza.hu Kft. may update this Cookie Policy when necessary due to changes in legal requirements, website functions, or cookie usage practices.
