1. Introduction
These Terms of Service govern the use of the website www.alzahukft.com and the services provided by Alza.hu Kft.
By accessing our website, submitting a service enquiry, or making a reservation payment through our website, you agree to these Terms of Service.
Alza.hu Kft. provides plumbing repair and maintenance services for customers in accordance with applicable Hungarian laws and relevant European consumer protection requirements.
Please read these Terms carefully before submitting a service request.
2. Company Information
The website and services are operated by:
Company: Alza.hu Kft.
Address: Budapest, Róbert Károly körút 54-58, 1134 Hungary
Phone: +36 17011111
Email: repair@alzahukft.com
3. Website Services
Alza.hu Kft. provides plumbing repair and maintenance services, including assistance with various plumbing-related requirements for residential and commercial properties.
The information displayed on our website is intended to provide general information about available services. Each customer request may differ depending on the property conditions, requested work scope, and individual circumstances.
Before any service appointment is confirmed, customers will communicate with Alza.hu Kft. regarding the requested service, relevant details, pricing information, and appointment arrangements.
4. Service Enquiry and Appointment Process
The service process through our website generally includes the following steps:
Service Request Submission
Customers may submit an enquiry through the website contact form and provide relevant details regarding their plumbing requirements.
Service Discussion
After receiving an enquiry, Alza.hu Kft. will contact the customer to discuss the requested service, understand the requirements, and provide relevant information regarding possible service arrangements and pricing.
Reservation Payment
The amount displayed on the website represents a service reservation deposit used to begin the enquiry and appointment process.
Payment of the reservation deposit allows Alza.hu Kft. to proceed with communication regarding the requested service and appointment arrangements.
Appointment Confirmation
After the service details and arrangements have been discussed and confirmed, an appointment will be scheduled according to the agreed information.
On-site Service
The requested plumbing repair or maintenance service will be carried out at the agreed location according to the confirmed service arrangements.
5. Pricing and Service Information
The pricing information displayed on the website relates to the initial service reservation process.
Final service pricing may depend on factors including:
The specific service requirements;
The condition of the relevant plumbing system;
The required work scope;
The arrangements confirmed between the customer and Alza.hu Kft.
Any additional service details and pricing information will be communicated with the customer before the relevant work is arranged.
6. Customer Responsibilities
Customers are responsible for providing accurate and complete information regarding their service requirements, contact details, and service location.
Customers should ensure that necessary access arrangements are available at the agreed appointment time.
Failure to provide accurate information or provide suitable access may affect appointment arrangements or service completion.
7. Service Arrangements and Changes
Appointment dates and service arrangements are agreed between the customer and Alza.hu Kft. based on availability and the confirmed service requirements.
If changes are required, customers should contact Alza.hu Kft. as soon as possible so that alternative arrangements can be discussed.
Alza.hu Kft. will communicate with customers regarding any changes affecting the agreed service arrangements.
8. Payments
Payments made through this website relate to the service reservation process.
Customers are responsible for reviewing the service information and providing accurate details before completing a payment.
Payment obligations are based on the service arrangements agreed between the customer and Alza.hu Kft.
9. Cancellation and Refund Arrangements
Cancellation and refund matters are handled according to our Service Cancellation and Refund Policy published on this website.
Customers should review the relevant policy information before submitting a reservation payment.
Where a refund request applies, it will be handled according to applicable Hungarian laws and relevant European consumer protection requirements.
10. Website Use
Customers agree to use this website only for lawful purposes and in accordance with these Terms of Service.
Customers must not submit false information, interfere with website operation, or use the website in a manner that violates applicable laws or regulations.
11. Intellectual Property and Website Content
All website content, including text, images, graphics, and other materials displayed on www.alzahukft.com, is provided for business information purposes.
Customers may not reproduce, distribute, or use website content without appropriate authorisation from Alza.hu Kft.
12. Limitation of Liability
Alza.hu Kft. provides service information based on the details provided by customers and the circumstances communicated during the enquiry process.
Service arrangements are based on the agreed scope of work and information available before the service begins.
Alza.hu Kft. is not responsible for issues arising from inaccurate information provided by customers, unavailable access to the service location, or circumstances outside the agreed service arrangements.
Nothing in these Terms affects consumer rights provided under mandatory applicable laws.
13. Applicable Law and Jurisdiction
These Terms of Service are governed by the laws applicable in Hungary.
For customers located within the European Union, mandatory consumer protection rights under applicable European legislation remain unaffected.
Any disputes arising from the use of this website or the provision of services will be handled in accordance with applicable legal procedures.
14. Changes to These Terms
Alza.hu Kft. reserves the right to update these Terms of Service when necessary to reflect changes in business operations, legal requirements, or service arrangements.
